DO NOT TRUST A VENDOR WHEN THEY STATE THAT THEY ARE WAITING FOR A PART FOR A REPAIR

 

1.  Often a part is needed to complete a repair job and you are told by the vendor that this part is not available, on back order or there will be some significant delays.

 

2.  Many vendors only buy their parts from their own preferred suppliers.

 

3.  The vendor then marks the price of the part up sometimes by 100% in the final bill to you.

 

4.  Often a Tenant cannot be forced to wait for a part to arrive and legally may have a right to stop paying rent or withhold rent.

 

5.  If the vendor tells you that they are “waiting for a part” or the arrival time for a part will be significantly delayed, you MUST jump into action.

 

6.  ALMOST every part needed for a repair is available online if you are willing to find it on your own AND potentially pay more for the part and pay for expedited shipping.

 

7.  The Property Manager cannot accept the vendor’s representation about a part availability or delay.

 

8.   If a vendor will refuse to guaranty a part that you purchase, then you must make a decision as to the risk of a delay versus the risk of a part that is not guaranteed.

 

9.  YOU as the property manager must make your vendor understand how important it is to get a repair completed as YOU are required to get a repair done in a fast manner.

 

10. Your vendor often does not see the urgency in a repair.  This is YOUR responsibility.

 

TAKE CONTROL AND QUESTION ANY PART DELAY OR REPAIR DELAY BY YOUR VENDOR.  TAKE ACTION TO GET THE NEEDED PART EVEN IF THERE IS AN INCREASED COST INVOLVED AND MORE WORK ON YOUR PART.   

“Serving the Property Management Professional”

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