NAA EDUCATION CONFERENCE & EXPOSITION
you haven't registered for the largest national show in
the multifamily housing
industry, the 2005 NAA Education
Conference & Exposition, June 9-11 in Orlando, what are
you waiting for? This is the largest event for the multifamily
housing industry in history and it is occurring in Florida this
year at the Gaylord Palms Resort and Convention Center in
Orlando. The 2005 NAA Education Conference is the absolute BEST
value for your registration dollar and we are privileged to have
the NAA convention right here in our backyard. This convention
will be a jam packed with 3 days of 30+ educational programs,
fun events and a HUGE 500 booth trade show. Prizes, networking
with over 4,000 industry professionals, the Paragon Awards and a
closing Gala will make this event the best property management
event in the nation.
information and to register,
FLORIDA ASSOCIATION OF RESIDENTIAL PROPERTY MANAGERS (FARPM) ANNUAL CONVENTION AND TRADE SHOW WAS A GREAT SUCCESS!!
8th Annual FARPM Convention and Trade show was held
at the Hilton Hotel on Daytona Beach this past week and was a
great success. The attendees learned about technology tools for
property management from Matthew Ferrara, a national trainer.
Education was also provided about keeping clients loyal, stress
relief training, preparing for emergencies and a session called
“Focus on Success”. One of the most attended workshops titled
“Explaining Today’s Rental Market” will be repeated next year.
The Chapter of the Year Award went to the Treasure Coast
Chapter. The FARPM Board of Directors was installed with Gail
Moncla, CPM, MPM as President.
information about joining FARPM,
PREDATORS AND OFFENDERS WEBSITE IS IMPROVED
diligent property manager will always check an applicant on the
Florida Department of Law Enforcement’s website. It is free,
quick and easy. Recently the website was improved to put in
your address, and the site will show what sexual offenders or
predators are within a particular distance from you. Prior to
this you could check a particular address, county, city or zip
code, but this new feature now enables you to get a better idea
of what sexual predators or offenders, if any, are in your
To see the
FLORIDA LEGISLATIVE WRAP-UP
2005 Florida Legislative Session has come to an end with little
happening that directly affects the property manager. A bill
allowing tenants to break their lease in a domestic violence
situation, allowing property managers to more easily take
possession of a rental unit in the event of tenant death and a
clarification of the landlord’s remedies for tenant breach of
lease unfortunately did not pass this year. Of some importance
is the passage of a bill relating to mold remediation and
assessment. This bill will now require companies which test for
or remediate mold to be insured, have education and training and
for the text of the Mold Bill.
Apartment Association’s Legislative Wrap-up.
FROM ATTORNEYS – YOU RECEIVED ONE, NOW WHAT?
is a Monday morning, and you receive a certified letter from a
law firm. You toss the junk mail to the side, and with trembling
hands you tear open the letter. To your amazement, a tenant is
accusing you of wrongdoing, and the attorney is demanding that
you immediately refund a security deposit or pay a certain sum
within 10 days to avoid suit. The letter is full of
misrepresentations, and you are furious. The facts as the
attorney presents them seem to have absolutely nothing to do
with what actually occurred, and you are ready to get on the
computer and fire back a letter, or maybe even call the attorney
and give him a piece of your mind. Is this the right approach?
here for some tips on dealing with the tenant’s
A TENANT FOR A LEASE NONCOMPLIANCE – IT IS HARDER THAN YOU THINK
would be difficult to find a property manager who has not served
Three Day Notices for non-payment of rent and Seven Day Notices
to Cure for tenant non- compliances. The tenants usually pay the
rent, or in the case of non-compliances, they cure the
noncompliance or move right out. Most property managers are well
versed in this process and have filed evictions on their tenants
when the notices just did not do the trick. Many property
managers have even experienced going to court on contested
non-payment of rent cases. The result? Usually the tenant
is evicted, or the case gets settled. Now ask yourself: How many
times have I actually gone to court on a contested eviction on a
Seven Day lease noncompliance case and had to prove the
noncompliance in court? Very few property managers have
experienced going to court on contested non-compliance cases and
do not realize how hard these cases can be to win. Proper
preparation, hard core proof and witnesses are necessary to win
these cases. Are you ready to prove your case to a judge who
will really put YOU to the test?
for some tips on winning the Seven Day Case.
LEASE TIP! THE PET ADDENDUM AND REMOVAL OF THE PET
tenant has signed a Pet Addendum, but now you received a letter
from the insurance company stating that no pets of a particular
breed are allowed. Possibly the tenant’s pet was aggressive or
gets loose too often. Maybe you noticed carpet damage and a foul
odor during a recent inspection. Can you just ask the tenant to
remove the pet? Will you end up in court having to prove what
the tenant’s pet did? Will there be a dispute over the breed of
the pet? Your problems for the most part can be solved with the
proper wording in your pet addendum, and you need to improve
this addendum NOW.
to improve your Pet Addendum.
INDUSTRY LEADER OF THE MONTH
MARC J. ROSENWASSER
J. Rosenwasser received his Bachelor of Science degree from St.
Johns University (N.Y.) with a major in accounting and a minor
in economics beginning his professional career in public
accounting in 1973 at an international accounting firm. In 1978
Marc became Vice President at New Homes of America, a major
multi-family housing syndicator. Since 1980, Marc has served as
Vice President and CFO of Meadow Wood Property Company, a high
quality regional property management firm owning and fee
managing apartment communities throughout Central Florida.
Marc’s volunteer activities in the
multi-family housing industry are vast. He is Vice President
(Region 9) of the National Apartment Association sitting on the
Board of Directors, Budget and Finance Committee, Governance
Committee, Communications Advisory Committee, and Nominating
Committee. Past President of the Bay Area Apartment Association
(Tampa Bay, FL), he serves as Chairman of the Legislative
Committee protecting owners and landlord’s rights. Marc is a
Past President of the Florida Apartment Association where he
continues to serve on the Board of Directors and be involved in
legislative matters. He is Past President of the Fairway Village
Homeowners Association and Treasurer of the West Coast Employers
Most importantly this year, Marc
is the Chairman of the 2005 National Apartment Association
Education Conference and Exposition, our nation’s biggest event
for the multi-family housing professional that will be held in
Orlando Florida in June 2005.
When he is not tirelessly working
to advance the causes of the multi-family housing industry Marc
occasionally sees his wonderful wife, two sons and a daughter!!
FAIR HOUSING CORNER - HOW’S MAINTENANCE?
By Cathy L. Lucrezi, Attorney at Law
African family (from Congo and Angola) at an apartment community
complained the landlord failed to make repairs to the
apartment. During the several years that the family lived at
the complex, they allegedly suffered multiple ceiling collapses,
water running through the ceiling, backed-up and malfunctioning
water pipes, and defective insulation and window jambs. The
tenants claimed the landlord had one set of standards for white
tenants and another for immigrants and minorities. The landlord
settled the case by payment of over $60,000 and agreeing to have
staff attend fair housing training.The
cautionary lesson here is that a failure to maintain premises
cannot only give rise to rent withholding and claims for rent
abatement, it can give rise to a fair housing complaint. Be
sure that your process of handling repair requests is fair and
well documented. Emergency repairs (those affecting
habitability and/or preventing further damage) should get
priority. Everything else should be on a “first come, first