FLORIDA APARTMENT ASSOCIATION CONVENTION AND TRADE SHOW- LAST
CHANCE TO SIGN UP!!
is it!! The Florida Apartment Association Annual Education
Conference and Trade Show at the beautiful and historic Boca
Raton Resort and Club in Boca Raton begins on Wednesday, August
24, starting with meetings and registration, with the main
convention days being Thursday, August 25, and Friday, August
26. It is not too late to sign up for this incredible event!
Whether you manage or own apartment communities or single family
homes, this event will prove most valuable and is not to be
to see what you will miss if you don't register!
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LOCAL ISSUES UPDATE:
OF DAYTONA BEACH
- A very important battle was won on August 3 when a large
contingent of residents, property managers and industry
leaders organized by Gary Scarboro, Governmental Affairs
Director for the Florida Apartment Association, converged upon
the city council meeting to voice their opposition to a
far-reaching Rental Licensing Ordinance. A mass mailing was done
prior to the meeting using Harry Heist’s database of property
management companies representing both apartment communities and
single family home managers resulting in a huge turnout and
overflow crowd. This grassroots effort, which included busing
to the meeting and a pre-meeting barbecue, was funded by the
Apartment Association of Greater Orlando as part of their
commitment to the Volusia County property managers. The City
Council agreed to a public hearing in October and scheduled a
public workshop for later this month to retool the ordinance.
OF FORT MYERS
- Another battle was won on the Rental Regulation front as Harry Heist, members of the South West Florida
Association (SWFAA) and other interested parties voiced their
opinions to the Fort Myers City Council about the proposed
“Minimum Rental Housing Standards” ordinance. City Council
voted unanimously to continue (postpone) the hearing for at
least thirty days and scheduled a rental industry work group and
meeting on August 31 to partner with the city in revising the
proposed ordinance within the next few weeks.
It is extremely important for all property
managers to get involved and notify us in the event your local
government decides to implement any ordinance regulating or
affecting rentals. If we work together with local government, we
can assist them in dealing with problem properties, while
protecting the good landlords from onerous regulation. If you
hear about a proposed ordinance coming to your town, email
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TRANSFERRING THE PROBLEM TENANT
day brings another complaint about the neighbors, mold, location
of the unit, weird odors, unwanted boyfriends stopping by, and
the list goes on. Your complaining tenant wants to move to
another unit on site. You have another unit available, you want
to make them happy, hate to lose a tenant, sounds fine, should
you do it? Major problems occur when relocating a tenant
when to relocate a tenant on-site.
THE KILLER LETTER FROM A TENANT
A certified mail or regular mail letter from a
tenant, now that is a change. Usually it is the property manager
who is sending the letters and notices. You open the letter up
expecting the tenant to be breaking his lease, but instead it
contains a five page list of demands on you to make repairs to
the property. The letter ends by saying that if you do not make
the repairs within 7 days, the tenant will either withhold rent
or break the lease. Rent is now due, and you have served a Three
Day Notice. Can you file an eviction?
Click here to learn about the tenant’s most
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TRAINING YOUR REPAIR PEOPLE
tenant calls you up with a complaint regarding the a/c unit. You
promptly send your repair person over, and it gets fixed. Two
months later, your tenant is on the phone screaming at you about
what else? The a/c unit. It seems that your repair person was
able to temporarily fix the a/c problem but now is demanding a
new a/c unit, because your repair person told the tenant that
the unit was “old and needed replacement”. Has this ever
happened to you? Do your repair people know what to say and what
NOT to say when making a repair? Proper training of repair
personnel is crucial to keep the property manager out of
trouble. Repair personnel can inadvertently say something that
could result in a discrimination action being filed against you
or the property. More commonly, that simple slip of the tongue
by the repair person or outside vendor where the tenant is told
that something really needs to be “replaced” can cause you a lot
of grief. While it may be 100% true that something needs to be
replaced, your owner may be opting to keep patching the item up
for whatever reason. Those words spoken by the maintenance
person or vendor will be used against you in court or when the
tenant decides to withhold rent. Mark my words!!
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SURPRISE BILLS FROM A CONDO ASSOCIATION ATTORNEY
letter comes in from the president of the Condo Board of
Directors or management company informing you that a tenant has
a grill on the lanai in violation of the rules. You speak with
the tenant, and the grill disappears. Two months later you
receive a bill from the condo association for $500.00 legal fees
for the attorney writing a letter to the property owner. Whose
responsibility is this?
you and your owners from the Condo Attorney Fee Imposition!
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INDUSTRY LEADER OF THE MONTH
Mills is currently the President of The Apartment Vendor Guide,
a Florida based statewide resource guide for property managers
seeking qualified vendors.
Julie’s entire career has been dedicated to the
apartment industry. For fifteen years Julie managed apartment
communities in New Mexico and Florida as an on-site manager and
multi-site regional manager. From 1995 to 2003, Julie worked as
an apartment industry vendor in publishing and marketing. As a
property management decision maker, Julie recognized a need for
the apartment professional to have a comprehensive, user
friendly vendor reference guide that listed vendors on a
statewide basis. As a vendor, she found a lack of advertising
media sources available to showcase vendor products and services
to a local and statewide market. To fill the void for this type
of need in the apartment industry, Julie founded The Apartment
Vendor Guide in 2003. The Apartment Vendor Guide currently
distributes 10,000 books throughout the state of Florida
showcasing over 1000-industry vendor services and products for
the Multifamily Property Management Professional. Julie has been
a true supporter of the industry, really understands our needs
and has been a client and personal friend for years! Make sure
you stop by their booth at the FAA Convention and Trade Show. GO
JULIE!! GO JULIE!!
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FAIR HOUSING CORNER -
PEOPLE PER BEDROOM?
By Cathy L. Lucrezi, Attorney at Law
it comes to occupancy limits, it is good to follow the HUD
regulations. But what, exactly, are those guidelines? Contrary
to myth and rumor, the guidelines do not say “two
heartbeats per bedroom”. Instead, HUD recommends basing an
occupancy limit on the number and size of sleeping areas or
bedrooms and the overall size of the dwelling unit.
situations where landlords refused to rent a two-bedroom unit to
a family of five, based on a “two people per bedroom” policy.
The first family was attempting to rent a unit with two large
bedrooms and spacious living areas. The second family was
attempting to rent a small unit with two small bedrooms. HUD
says the first family likely has a claim for discrimination,
while the second does not.
line? There is no clear cut rule. Your occupancy limits should
be reasonable. They should be based on size of the unit (how
many square feet?) and the number of sleeping areas (i.e.,
people can use a den for a bedroom).
Lastly, your occupancy limit should refer to the
number of people in the unit, not the number of
children in the unit.
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